Service Descriptions

How we work…

 

 

 

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We work as a virtual organisation, pulling together a high quality team, from our associate network, with skills and experience that are specific to your issues. You will get to meet the team before we start work - what you see is what you get. We never have anyone sitting in the office waiting for the next job, so we don’t have to go out to sell any specific skill set - you can be sure that we are addressing your issues - not ours. We encourage our associates to spend at least 50% of their time working with other consultancies, so that our collective experience is enriched by the work that they do elsewhere.

Everything we do is the result of fresh thinking. We don’t work to a fixed formula, we don’t believe in pre-prepared methodologies. You are unique, your business is unique - you deserve to be treated uniquely. We won’t build proposals and reports from boilerplates; we start with a fresh piece of paper, a wealth of experience and new ideas.

 

TSO Communication works in a highly participative manner to ensure that the ideas that we develop are based on consensus. It is not our intention to run your business for you - we will add an extra dimension to your thinking and help you to implement your ideas. It is our strongly held belief that you, the client, must feel you own the outcome of our joint efforts - if you see the result as ours only, we will not have succeeded.

 

We are keen that our clients do not become dependent on us (or indeed any other consultants). To this end, each programme that we are involved in will, wherever possible, include an element of skill transfer. This will ensure that you can continue your initiatives when we have gone and that our consultants are free to move on to another innovative project.

 

 

A Director of TSO Communication will take personal responsibility for each assignment (although they may not be the lead consultant). We constantly monitor our performance to ensure that you always receive work of the highest quality. You will always have access to a senior member of our management team.

 

Service Descriptions

Codes of Practice

How We Work

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